Categories: INFORMATION

WHAT IS THE RIGHT OF WITHDRAWAL?

ARTICLE 18 – (1) The consumer has the right to withdraw from the sales contract in installments without any justification and without paying criminal penalties within seven days.

(2) It is sufficient that the notification about the exercise of the right of withdrawal has been sent to the seller or provider within this period. The seller or the provider is obliged to prove that the consumer has been informed about the right of withdrawal.

(3) If the seller has delivered the goods to the consumer within the withdrawal period, the consumer may only use the goods to the extent required by the usual review; otherwise, the consumer may not exercise his right of withdrawal. Before the expiration of the right of withdrawal period, the consumer may not exercise the right of withdrawal in service contracts that have been initiated with the approval of the consumer to perform the service.

(4) The right of withdrawal cannot be used in financial leasing transactions where the consumer finds the seller.

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